BOOKING YOUR TRIP
Once you are ready to book your trip you can do so directly via our website by clicking any BOOK NOW button. If you would like to reserve a spot for a few days before booking, just give us a call at
1-888-435-2925
We are here to help with any questions you may have so don’t hesitate to call, or send us an email brody@gowiththeflow.ca
PAYING FOR YOUR TRIP
Payment can be made by Visa or MasterCard, PayPal or e-Transfer. Any processing charges or fees are your responsibility.
All tours are priced in Canadian dollars and there is an additional 5% tax required for Canadian businesses called the GST (Goods and Services Tax). Non-residents of Canada, purchasing their tour from outside of Canada are eligible for a 50% tax refund.
RISK FREE GUARANTEE!
Sign up now to book your spot and it’s fully refundable for the first 7 days after your booking! This gives you a week to sort out flights, vacation time etc. and ensure that no one else takes your spot!
CANCELLATION POLICY
If you find it necessary to cancel your tour, please let us know as soon as possible.
Trip Cancellation due to Medical Reasons
Go with the Flow Adventures will not provide a refund if you must cancel your trip due to last minute medical reasons. Therefore we recommend trip cancellation insurance. Trip cancellation insurance covers you if you have to cancel because of medical reasons.
Tip: Check with your credit card company, sometimes they have this insurance included.
General Cancellation Policies
If you must cancel your trip and we receive your notice:
- More than 90 days prior to trip departure: full refund minus administrative fee
- 45-89 days prior to trip departure: 50% refund
- 44 days or less prior to trip departure: no refund
Trip Cancellation: Go with the Flow Adventures.
Go with the Flow Adventures reserves the right to cancel any trip prior to departure due to unusual or unforeseen circumstances outside of the reasonable control of Go with the Flow Adventures for any reason including but not limited to safety threats such as natural disasters or logistical problems that may impede the operation of a trip. If a trip has to be cancelled trip participants shall have the choice of:
- Accepting from Go with the Flow Adventures a substitute trip of equivalent or lessor value, where such substitute is reasonably available; or
- Accepting from Go with the Flow Adventures a full refund of all monies paid for the cancelled trip.
Go with the Flow Adventures is not responsible for any incidental expenses or consequential losses that may have been incurred as a result of the cancelled booking such as, but not limited to, non-refundable plane tickets or other travel costs, equipment, etc.
Go wit the Flow Adventures reserves the right to issue a full refund in lieu of the choices above, in its sole discretion. Go with the Flow Adventures will make every reasonable effort to contact you as soon as possible if it appears that a trip may be cancelled.
TRIP PREPARATIONS
Once you’ve made your booking, we’ll send you regular emails with information on everything you need to know for your upcoming tour including an itinerary, packing list, transportation options, directions, meeting times and frequently asked questions.
Let us know if your trip is for a special occasion such as a birthday or anniversary.
If you have special dietary considerations (ex. vegetarian, food allergies), we can provide excellent menu alternates. You must advise us in advance to ensure we have the supplies needed to accommodate your dietary needs. Please note we are not a peanut or nut free facility.
MEDICAL FORM AND WAIVERS
We provide each participant with a medical form and waiver that must be completed prior to joining our tours. Completed forms are required at least 30 days prior to your tour departure.
GUEST RESPONSIBILITY
Although no previous kayaking or wilderness experience is required, as with any adventure there is always an element of risk. While our trips do not require a high level of fitness, we ask that you provide clear and accurate information on the medical form provided when you book your tour. It’s important to note that we are not qualified to evaluate your level of fitness so it is your responsibility to determine whether or not you have an appropriate level of fitness to join one of our trips. Please note that our tour takes place in a remote area and evacuations can take a great deal of time and resources.
PASSPORTS AND VISAS
It is your responsibility to ensure that you are in possession of the correct documentation for your travels. Please ensure your passport is valid the duration of your trip. We do not accept responsibility if you are refused entry into Canada.
TIPPING
Gratuities are optional and not included in the cost of your tour. Tipping is an expression of satisfaction with the persons who have provided great service to you on your tour. Amounts are entirely a personal preference.
PRIVACY POLICY
Go with the Flow Adventures is committed to safeguarding the personal identifiable information that you share with us. See our Privacy Policy page on our website for full details.
PHOTOS AND VIDEOS
During your trip, staff and guests may take photos and videos that include your image. We may use photos or videos for promotional and or commercial purposes. No remuneration is provided.
NEED MORE INFO?
Ask Brody
E: brody@gowiththeflow.ca
T: 1-250-287-0946
Toll-free (North America): 1-888-435-2925